Shipping policy
Thank you for shopping with Bayleaf & Cane.
Each of our products is made to order with care. Because of this, please allow time for production before your order ships.
Processing Time
Orders are typically processed within 2–5 business days before shipping.
Shipping Times
Estimated shipping times after production are:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–21 business days (varies by destination)
Please note that shipping times are estimates and may be affected by holidays, weather, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Address
Please ensure your shipping address is correct before placing your order. Bayleaf & Cane is not responsible for delays or lost packages resulting from incorrect addresses provided by customers.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us. We will work with the shipping carrier and our fulfillment partner to help resolve the issue.
Questions
If you have any questions regarding shipping, please contact us through our Contact page or email us at: hello@bayleafandcane.com